Administration
Data entry/capture, settlement and reporting
- Capture of the beneficiary’s data
- The beneficiary’s data is captured either using a software
application or by way of an automated query at the access control system (data centre or
local server). Data transfer is done every day after closing time of the facilities
(taking into account facilities that are operated during the night, such as
floodlight-lit ski slopes).
- The software used and the query procedure are provided by the
manufacturer of your access control system. This gives you a maximum of security. The
costs for programming and installation are borne by Alpgarant.
- The query takes into account your individual card types. The main
reason for this is, for example, to prevent the system from charging for first entries of
people who are authorised to the free use of your facilities.
- Your pricing structure is taken into account in all notifications and
settlements.
- If children can use the facilities free of charge according to your
pricing structure, they are also covered free of charge by SAFE-R!
- In addition, we have a special rate structure in place for persons
with (personal) season passes. In such cases, settlement is completed with the
12th first entry with the relevant season pass, while the SAFE-R cover remains
in force for the pass number in question, irrespective of the number of subsequent first
entries with this season pass.
- We will be happy to discuss further special arrangements to suit
your pricing structure in person.
- Settlement of first entries
- First entries are billed on the basis of first entry of transmitted
card numbers by way of electronic invoice (PDF with electronic signature) one day after
the daily data transmission. Daily data transmission and settlement ensure that there are
no gaps in the coverage. The “preliminary” cover for a ski lift pass number, which starts
with the first entry, expires upon completion of the relevant settlement procedure, at
which time the provision of services is
guaranteed.
- Reporting & statistics
- In order to help you check that our figures are correct and to
verify the correctness of the daily notifications, we will send you a report of the
figures notified to us in regular intervals set by you. These reports can be sent to an
e-mail address specified by you or you can view daily, weekly and monthly overviews in
our online system (that part of the system is password-protected so that only you have
access to it).
- In addition, we will provide you with service statistics in the
password-protected area of the online system, giving you a chance to see which services
were provided to your guests. The views available to you range from a general overview
right down to individual guests.
- Upon request we will also gladly run individual queries for
you.
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