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ORF

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zu SAFE-R

Co-operation

Co-operation

  • Chain of rescue
  • Alpgarant places great importance on a good co-operation with the chain of rescue. Rescue organisations, be they ski patrols/ski-slope rescue teams, the mountain rescue service or helicopter rescue services, all constitute an integral component of the high sense of safety shared by domestic and international visitors to the mountain regions.
  • Our high esteem of the rescuers is reflected in our optimised communication channels and swift invoice settlement procedures.
  • Insurers
  • A certain proportion of visitors are covered by private insurance policies or memberships, which offer various contractual services in the event of an accident or emergency while in the mountains. Such policies may cover anything from payment of costs brought about by cutting short one’s holiday, medical treatment, and even incapacity benefits.
  • We interact with these domestic and international insurers, and provide the necessary documents in pre-qualified form. This allows these insurers to process cases rapidly and in a way that is convenient for the guest.
  • The same applies to public insurance (National Insurance). Here too, Alpgarant makes available information and documents in order to vastly relieve the burden on the guest.
  • Chart showing co-operations and responsibilities
Chart showing co-operations and responsibilities

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